Shipping Information

Delivery Areas

We currently deliver to locations across Ghana. Delivery times and costs vary by location.

Processing Time

Orders are processed within 1-2 business days after payment verification. You will receive a confirmation once your order ships.

Delivery Time

• Accra & Surroundings: 1-3 business days
• Regional Capitals: 3-5 business days
• Other Locations: 5-7 business days

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and order size.

Order Tracking

Once your order ships, you can track it using our order tracking page. You'll need your order number and email address.

Delivery Issues

If you experience any delivery issues, please contact us immediately:

Phone/WhatsApp: +233555707094

Email: koolasphones@gmail.com

Important Notes

• Please ensure someone is available to receive the delivery
• Provide accurate delivery address and phone number
• Inspect items upon delivery
• Report any damage or missing items within 24 hours

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