Terms & Conditions

1. Acceptance of Terms

By accessing and using KOOLA SHOP, you accept and agree to be bound by these Terms and Conditions.

2. Products and Services

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion. Product prices and availability are subject to change without notice.

3. Orders and Payment

All orders are subject to acceptance and availability. Payment must be made via Mobile Money to 0555707094. Orders are confirmed upon payment verification.

4. Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays beyond our control.

5. Returns and Refunds

Returns are accepted within 7 days of delivery for unused items. Refunds will be processed after inspection of returned items.

6. Limitation of Liability

We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

7. Contact Information

For questions about these Terms, contact us at koolasphones@gmail.com or +233555707094.

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